Privacy Policy
Billy Goat Painting (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.billygoatpainting.com) and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to provide you with the best possible service.
Personal Information You Provide to Us: When you request a free quote, contact us, or interact with our website, we may ask for personal details such as:
Contact Details: Your name, email address, phone number, and home address.
Project Information: Details about your home, square footage, and the specific painting services you require (e.g., exterior, interior, cabinet refinishing).
Automatically Collected Information (Cookies & Analytics): When you visit our website, we automatically collect certain information about your device and browsing activity. This includes:
Your IP address, browser type, and operating system.
Pages you viewed, the time spent on those pages, and the links you clicked.
Information collected through cookies and tracking technologies (see section 3).
2. How We Use Your Information
We use the information we collect for the following business purposes:
To Provide Services: To deliver accurate painting quotes, schedule consultations, and fulfill our painting and refinishing services at your property.
To Communicate: To respond to your inquiries, send you project updates, and provide customer support.
To Improve Our Website: To analyze web traffic and user behavior so we can improve our website’s functionality and user experience.
For Marketing: To deliver relevant content, personalized advertisements, and evaluate the success of our marketing campaigns (only if you have consented to advertisement cookies).
3. Cookies and Tracking Technologies
Our website uses cookies to ensure smooth navigation, analyze site usage, and deliver relevant content.
As indicated on our website’s cookie banner, we use different categories of cookies:
Necessary Cookies: Essential for basic site functionality and security. These cannot be disabled.
Analytical & Advertisement Cookies: Used to track visitor interactions (like bounce rates and traffic sources) and deliver personalized ads. These are only activated with your consent.
You can manage or change your cookie preferences at any time by clicking the “Customize” or “Cookie Preferences” button on our website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:
Service Providers: We may share data with trusted third-party tools (such as website hosts, analytics providers, or CRM software) that assist us in operating our business. These parties are obligated to keep your information confidential.
Legal Obligations: We may disclose your information if required to do so by law, or to protect the rights, property, or safety of Billy Goat Painting, our employees, or others.
5. Data Security
We implement standard administrative and technical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Request access to the personal data we hold about you.
Request corrections to any inaccurate or incomplete information.
Request the deletion of your personal data.
Withdraw your consent for analytical and advertising cookies.
To exercise any of these rights, please contact us using the information below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Billy Goat Painting Serving Kelowna, BC and the surrounding Okanagan Valley
office@billygoatpainting.com – 778-932-0632Â www.billygoatpainting.com